Description based on the Specified Commercial Transactions Act
Seller information
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Company Name |
Hangzhou Fangli Cosmetic Technology Co., Ltd. |
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location |
Room 1517, 8th floor, 15th floor, No. 19, Shugong Road, Xixing Highway, Binjiang District, Hangzhou, Zhejiang Province |
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representative |
Yangchrysanthemum |
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Contact Information |
Email contact information: JPN@funnyelves.com *Please note that inquiries made outside business hours, such as on weekends and holidays, may take some time to respond. *Depending on the content of your inquiry, it may take some time for us to respond. Also, if we deem it inappropriate to provide a response, we may not be able to provide one. *Responses by email will be limited to specific questions from customers who have made inquiries. It is strictly prohibited to divert, reuse, or disclose part or all of the response content to anyone other than the customer without our permission. Telephone Contact Information: Phone number: 0365554879 Reception hours: 9:00-18:00 (excluding Saturdays, Sundays, and holidays) |
Sales and product status
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Product Price |
Based on the price displayed on each product's details page. The "Total payment amount (tax included price)" will be displayed, which is the product price plus consumption tax. |
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Costs that you must pay in addition to the product price |
Fees associated with the following payment methods: |
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Payment Method |
You can choose from the following two payment methods: 1. Convenience Store Payments in Japan Cash payments are accepted at convenience stores. After selecting convenience store payment on this website, you can select the nearest convenience store from the payment screen, obtain the payment number or QR code, and pay at the corresponding convenience store within 7 days of placing your order (enter the payment number on the terminal or scan the QR code, print the payment receipt and pay cash at the counter or scan the barcode). 2.Payeasy Payment There are three types of Payeasy payments: online banking transfers, ATM payments, and transfers using bank cards. |
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Product Delivery |
The delivery time for the product will vary depending on the shipping area, but the product will generally be delivered by courier within 7 days from the date of payment, excluding public holidays and the New Year holidays. However, please note that we may not be able to deliver within seven days if there is an error in the customer information entered and confirmation is required, if the product is out of stock, if we are busy with orders, or due to traffic conditions, etc. Furthermore, delivery is limited to addresses within Japan and cannot be made to overseas addresses. |
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Order Cancellations, Returns and Exchanges |
1. About canceling your order If you wish to cancel your order after it has been completed, you can do so only within 48 hours of the order completion and only if the order status on the purchase history screen is "Order accepted" or "Reservation accepted." You can cancel your order yourself from the purchase history screen. 2. Product Returns and Exchanges We accept returns and exchanges within 14 days of the delivery date of the product. Please contact us at the following address within 14 days of receiving the product. If our product is defective, damaged or dirty, or if the product or quantity you receive is different from what you ordered, we will cover the return shipping costs. However, if you receive a product or quantity different from what you ordered, we will only accept returns and exchanges of unused, unopened products, so please be careful not to open the product. If you wish to return or exchange a product for your own reasons, you will be responsible for the return shipping costs. Telephone: 0365554879 Reception hours: 9:00-18:00 (excluding Saturdays, Sundays, and holidays) |
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Cancellation conditions and method for subscription delivery service |
If you wish to cancel your subscription to the regular delivery service, you can do so from the "Regular Delivery Application List" on "My Page" up until the day before your next order confirmation date. Please note that any cancellation requests received after the respective order confirmation date will result in cancellation of your next order. |
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Regarding temporary interruption of service |
There may be cases where the system goes down due to some reason and the services we provide become unavailable. In such cases, it may take some time for the system to be restored. |
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Email addresses used for mail order email advertising |
JPN@funnyelves.com |