Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
Standard shipping: 5-7 business days. Express shipping: 2-3 business days. Free standard shipping on orders over $50.

Returns & Exchanges

What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us for a full refund or exchange.

Product Questions

Are your products cruelty-free?
Yes! All FUNNY ELVES products are cruelty-free and never tested on animals.

Are your products suitable for sensitive skin?
Our formulas are designed with skin-friendly ingredients. However, we always recommend patch testing new products.

What skin types are your foundations suitable for?
Our foundations are designed for all skin types. We offer matte formulas for oily skin and dewy formulas for dry/combination skin.

Orders

How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.

Can I modify or cancel my order?
Orders can be modified or canceled within 2 hours of placement. Contact us at support@funnyelves.com for assistance.